Engagement Requirements Fulfillment

We appreciate that there are no two commercial lending institutions that have the exact same standard quality requirements. While many lenders have their commercial appraisers ‘sign-off’ on their report requirements, typically these requirements are scarcely enforced or properly communicated to the appraiser. 

Appraisal.com’s Personal Commercial Services (PCS) Team enters the lender’s specific engagement requirements into their online account order profile so that no matter who in your organization submits an appraisal order, your quality standards are included. Our PCS team verbally communicates each and every specific requirement to every appraiser prior to them submitting a bid.

If your organization doesn’t have documented requirements, our PCS Team can even recommend a number of industry standards.

We’re aware that each and every property has its unique characteristics. Likewise, each loan agreement has particular details and stipulations that need to be followed. Understanding and communicating the scope of work from one party to another is our PCS Team’s core function. We need any and all relevant subject property specifics – purchase contracts, build plans, surveys, etc in order to have our appraisers make educated bids. Consequently, we expect appraisers to keep us constantly informed of needed or missing supporting documentation such as leases, rent rolls and operating expenses.

Our support team diligently intermediates lender scope-of-work detail and engagement requirements with each appraiser prior to bid submission. After an appraiser is awarded a bid, we again restate engagement and scope requirements both prior to, and after site inspection.

Technology

The Appraisal.com Nationwide Appraisal Network provides the scalable technology, security and support that you expect from the world’s leading provider of real estate appraisal technology. We’ve invested millions of dollars over the last decade building a world-class datacenter accessible through any common web browser. All communications, completed valuations and other pertinent data are securely stored and available to users 24x7x365.

Corporate users with multiple locations can easily leverage their current information flow with a few simple clicks. You’ll enjoy knowing that things are moving along in the appraisal lifecycle with our intelligent event notification engine. Users can determine whether or not they receive email notification of important status events, such as when a sub-user has placed a new order, when an inspection has been completed, or when a report has been sent back to the appraiser for revisions. Our technology dramatically reduces staff hourly cost FTEs by streamlining communications.

Traditional thought process in the commercial lending market is that quality review begins after the initial report delivery. Appraisal.com’s PCS hands-on approach ensures the highest quality throughout the entire appraisal lifecycle; and it begins before an order is placed. Each submitted report is carefully examined by our Quality Assurance Review Team for approval against your list of specific requirements in addition to our own battle-tested quality standards. Combining upfront scope diligence and Appraisal.com’s Quality Assurance Review service together significantly reduces the reporting process timetable.

Breadth and depth of national coverage

Finding an appraiser is one thing – finding an appraiser who can reciprocate professional urgency while upholding regard to quality is another 

Diligent and relentless collaboration management

Enough cannot be said about the pursuit of good old fashioned communication – people talking to people eliminate errors and misunderstandings and allow all parties to move efficiently

Multi-layered Quality Assurance

The common thread between all valuations placed with us – it begins before an order is placed and continues throughout the entire appraisal lifecycle